You Have Questions?

We have answers!


Under construction.

We are currently working on new tutorials; however, we have several tutorials available on YouTube right now. We are currently developing a Trip Planner Tutorial, but this site provides a good overview.
http://simsalsepicadventures.com/wikicamps-guide-trip-planner/
It costs $9.99 AUD for WikiCamps Australia; it is a one-time purchase.
*Prices are subject to change and purchases are per operating platform (e.g., Iphone)
  • No monthly subscription fees or in app purchase costs.
    * Internet and carrier charges will apply
  • Compatible with multiple devices running the same operating system. For example, the same Apple ID is used on an iPad and an iPhone.
Available on:
  • Apple iOS from the Apple Store.
  • Android from the Google Play Store.
  • Windows10 from the Microsoft Store.

NOT available on:
  • Earlier versions of Windows (7, XP and 8).
  • Apple OSX or the new M1 chip.
  • ChromeOS.
Yes. Since you are changing operating system, you will have to purchase the app again.

After installing the app, you can log in using your WikiCamps User Account details to access your previously saved trips.

Note: Different app stores do not allow cross-platform transfers, such as the Google Play Store, Apple App Store, and Microsoft Windows Store.
I'm using iOS
  • Open the App Store.
  • Type WikiCamps into the search box.
  • Tap the Get button.

I'm using Android
  • Open Google Play Store.
  • Type WikiCamps into the search box.
  • Tap the Download button to download the 14-day free trial.
  • To purchase WikiCamps tap the Buy now icon on the WikiCamps main menu.

I'm using Windows desktop
  • Open the Microsoft app store.
  • Type WikiCamps into the search field, top right-hand corner.
  • Click on the WikiCamps app you want to download.
  • Click the “Buy” button.
Your device should automatically update apps by default when connected to the internet. If this feature is turned off, a manual update is required. See the below steps:

iOS
  • Open the App Store.
  • Tap your profile icon, top right corner.
  • Scroll to Available Updates.
  • Tap the Update button next to WikiCamps or
  • Tap Update All to update all apps.

Android
  • Open Google Play Store.
  • Tap the profile icon located at the top of the screen.
  • Tap Manage apps & devices. If an update is available, the “Update available” label will show.
  • Tap Update.

Windows desktop
  • Open the Microsoft Store app.
  • Click the three dots in the top right corner (ellipsis).
  • Select Download and Updates from the menu.
  • Click the Get Updates button.
Does WikiCamps work with Android Auto?
We currently don't support WikiCamps on Android Auto, however, are aware that this does work in some instances.

If you are using an Android device to run WikiCamps we have included a few helpful tips below.
  • Make sure Android Auto is signed into the same Google account as your original device.
    Note: Your Google account can be found Android settings> Accounts>Google.
  • Open WikiCamps and if a red banner displays at the top of the main menu, then tap the Upgrade button > Check for purchase > allow Contacts permission (required for activation only).
  • Select your Google account.

Does WikiCamps work with Apple CarPlay?
No. WikiCamps currently isn't compatible with Apple CarPlay.
WikiCamps can be shared across devices with the same operating platform, example iPhone and iPad. Below are a few helpful tips

Apple

New Device or iPhone to iPad
During the iPhone setup process, your apps should automatically transfer to your new device.

If your app has not transferred, you can re-download this by:
  • Open the App Store on your Iphone.
  • Tap Your profile picture on the Today/Games/Apps/Updates screen.
  • Tap the Not this Phone tab.
  • You will see all purchases under your Apple ID not installed on your new device.
  • Click the Download button next to the app to download the app to your new phone.

Tip: Make sure you are signed in with the same Apple ID.


Android

During the iPhone setup process, your apps should automatically transfer to your new device.

If your app has not transferred, you can re-download this by:
  • Open the Google Play Store on your phone.
  • Tap the menu icon and proceed to My Apps & Games.
  • A list of all Apps that were on your Android device will display.
  • Tap Install to install the App on your new device.

Tip: Make sure you are signed in with the same Google account.


Microsoft
  • Open the Microsoft Store on your device.
  • Click the three dots (ellipsis) located in the top right corner under the X (close screen) button.
  • Click My Library.
  • Click the Download Icon next to WikiCamps.

You should then find the WikiCamps app icon in your Start menu under W for WikiCamps.

Tip: Make sure you are signed in with the same Microsoft account.

If you are changing operating systems, e.g. iPhone to Android then you will have to purchase WikiCamps again.

If you are still having trouble, please contact support@wikicamps.co.
The new device must be linked to the same Google account as the original purchase.

Find out what Google account you purchased with.
  • Open Google Play on both of your device.
  • Swipe in from the left of the screen.
  • You should see your Google account associated with your app purchases here.
    Note: For WikiCamps to work, this Gmail address must match on all your Android devices.

How to add your Google account.
  • Open your Android settings.
  • Scroll down to the Accounts heading.
  • Tap Add account then select Google.
  • Follow the on-screen instructions.
We are always here to help at support@wikicamps.co.
To retrieve your WikiCamps User Account password open My Account from the WikiCamps main menu.
Enter your email address and enter an incorrect password into the sign-in box.
Tap login button. You will then be asked if you've forgotten your password.
Tap yes and follow the instructions in the email.

Note: Password retrievals can, on occasion, be blocked by email servers. Please check your junk/spam and if you still haven’t received an email from us please email support@wikicamps.co and we will manually reset the password associated with your WikiCamps User Account.
  • You may need to update the software on your phone, OR
  • You may need to update the WikiCamps app.
Note: Your device should automatically update software and apps by default when connected to the internet. If this feature is turned off, a manual update is required. See the below steps.

iOS
Software update
  • Open Settings, home screen.
  • Open General.
  • Open Software Update.
  • Available updates will display.

WikiCamps Upgrade
  • Open the App Store.
  • Tap your Profile icon, top right corner.
  • Scroll to Available Updates.
  • Tap the Update button next to WikiCamps or
  • Tap Update All to update all apps.

Android
Software update
  • Open Settings, home screen.
  • Tap About Phone, bottom of screen.
  • Tap Software Update (if available on your Android) OR
  • Tap System Update.

WikiCamps Upgrade
  • Open Google Play Store.
  • Tap the Profile icon located at the top of the screen.
  • Tap Manage Apps & Devices. If an update is available, the “Update available” label will show.
  • Tap Update.

Windows
Software update
  • Open Settings.
  • Open Update and Security.
  • Open Windows Update.
  • Click check for Updates.

WikiCamps Upgrade
  • Open the Microsoft Store app.
  • Click the three dots in the top right corner (ellipsis).
  • Select Download and Updates from the menu.
  • Click the Get Updates button.

Alternatively, you can try:
  • Restart your device.
  • Uninstall and reinstall WikiCamps, there is no cost to reinstall.

If you are still having trouble, please contact support@wikicamps.co.
  • Make sure your device has the necessary GPS hardware.
  • Make sure location services are enabled.
  • To enable your device to connect with satellites, you should have a clear line of sight to the sky.
Note: If your device does not have GPS then make sure your connected to a Wi-Fi network with a known location. Your device will then use networks location as your location; however, this can be inaccurate.
Ensure your device has the required compass hardware built in by checking with your manufacturer.
Note: Compass hardware is not available in upgrades.
  • Make sure your device is not close to metal objects as these may interfere with your digital compass.
  • Remove your device from any case or covers.
If you are still having trouble, please contact support@wikicamps.co.

Android
  • Have you entered your code correctly? Codes must be entered in ALL caps and include full stops.
  • Make sure there are no spaces after the full stops.
  • Are letters entered in blocks of five with no spaces; For example, ABCDE.FGHJK.LMNOP
  • Ensure autocorrect has not replaced letters with words.
If you are still having trouble, please contact support@wikicamps.co.
To view the photos at full resolution, you must be connected to the internet.

Note: A full-sized photo would consume a large amount of space and cannot be downloaded with the offline user content.
The WikiCamps Admin team will remove sites when:

The site either no longer exists or the information is incorrect.
  • Insufficient information has been provided for us to validate the site.
  • The site does not qualify as a point of interest. (Refer to: What are acceptable POI's?)
  • Other community members reported that the site does not exist.
  • The site has closed.
  • The site is a duplicate and is already available on WikiCamps.

A request was made to remove the site.
  • The site has been sold or is privately owned, according to the property owner.
  • Local governments have requested it be removed.
  • The traditional owners of the land have requested it be removed.
Tip: Check that active filters are not preventing you from seeing a site pin before making any enquiries about a site deletion.
Android, Apple, and Windows
  • Open Trip Planner.
  • Click, tap Change Trip; located in header bar in the top left-hand corner.
  • Click, tap the trip you wish to open.
A site can be added from the main map view, and it will be added to the trip you last viewed.

How to add a trip from the map view.

Android, Apple, and Windows

Option 1:
  • Locate the site you want to add from the search list; or
  • Click, tap on the map pin so the site location name displays.
  • Click, tap the three vertical dots; located on the left side of the site name. The More Options pop up will display.
  • Click, Tap Add To Trip Planner.

Option 2:
  • Open the site page.
  • Click, tap Add To Planner; located on the bottom right corner of the site image.
  • Click, tap Done.
Android, Apple, and Windows
  • Open Trip Planner.
  • Locate in your itinerary when you wish to visit.
  • Click, tap the “Add” button. The Add New pop up will display.
  • Click, tap the Place button.
  • You can now search and add your location.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Locate the site you would like to move.
  • Tap and hold the site banner; the site will slightly angle up.
  • Hold and drag the site banner to the new place in your itinerary.
Windows
  • Open Trip Planner.
  • Locate the site you would like to move.
  • Click and hold the left mouse button on the site banner; the site will slightly angle up.
  • Hold the left mouse button and drag the site banner to the new place in your itinerary.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap Share Trip; you will now be able to share your trip via your preferred communication method.

Windows
  • Open Trip Planner.
  • Click the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Click Share Trip; you will now be able to share your trip via your preferred communication method.
Note: Registering for an account is the first step in sharing a trip.

How to make your trip public.

Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap the Edit Trip Details.
  • Slide the Make Public toggle to on; it should now be green.
Windows
  • Open Trip Planner.
  • Tap the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap the Edit Trip Details.
  • Slide the Make Public toggle to on; it should now be green.
Android and Apple tablet
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap Print Trip.
Windows
  • Open Trip Planner.
  • Click the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap Print Trip.
Android and Apple tablet
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap Edit Trip Details.
  • Ensure your trip is public. Switch the Make Public toggle on; it should now be green.
  • Tap Open Link.
  • Tap Open in the Open in Browser pop up.
  • Your trip will now load in your preferred browser.
  • Tap the menu (three horizontal lines) on the left-hand side next to List.
  • In the Menu pop up click Save trip to your account.
  • Enter your WikiCamps User Account email and password.
  • Tap Import.
  • Your trip is now saved. Please allow 15 minutes for this to appear in your trip list.
Windows
  • Open Trip Planner.
  • Click the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Click Edit Trip Details.
  • Ensure your trip is public. Switch the Make Public toggle on; it should now be green.
  • Click Open Link.
  • Click Open in the Open in Browser pop up.
  • Your trip will now load in your preferred browser.
  • Click the menu (three horizontal lines) on the left-hand side of the blue menu bar.
  • In the Menu pop up click Save trip to your account.
  • Enter your WikiCamps User Account email and password.
  • Click Import.
  • Your trip is now saved. Please allow 15 minutes for this to appear in your trip list.
  • Ensure you are signed into the same User Account on both devices.
  • Ensure both devices are connected to the internet.
Tip: If your trip has not sync'd within two hours try restarting your devices.

How to sync my trip.

Android, Apple, and Windows
  • Open Trip Planner.
  • Click, tap the Sync button; located on the top right corner of your trip header image.
If you are still having trouble, please contact support@wikicamps.co.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Locate where the new road should be added to your itinerary.
  • Click the Add button.
  • Click Place in the Add New pop up.
  • Click Centre of Map in the New Place pop up.
  • Click the Flag Icon; the Choose Icon box will display.
  • Scroll to the bottom row and select Waypoint.
  • The Name will now show as Waypoint.
  • Click Move Pin.
  • Click, hold, and drag the pin to the new road.
  • Click Save; located in the right-hand side of the header bar.
  • Click Done on the Add Place box.
  • A new waypoint will appear in your itinerary.
Windows
  • Open Trip Planner.
  • Locate where the new road should be added to your itinerary.
  • Click the Add button.
  • Click Place in the Add New pop up.
  • Click Centre of Map in the New Place pop up.
  • Click the Flag Icon; the Choose Icon box will display.
  • Scroll to the bottom row and select Waypoint.
  • The Name will now show as Waypoint.
  • Click Move Pin.
  • Click, hold and drag the pin to the new road.
  • Click Save; located in the right-hand side of the header bar.
  • Click Done on the Add Place box.
  • A new waypoint will appear in your itinerary.
Tip: Watch our YouTube tutorial How to change a route using waypoint video https://youtu.be/FJ31l6wO0GU.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap Edit Trip Details.
  • In the Trip Details window click Change on the header photo.
  • Select your photo from your gallery.
  • Tap Done in the Trip Details window.
Windows
  • Open Trip Planner.
  • Click the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Click Edit Trip Details.
  • In the Trip Details window click Change on the header photo.
  • Select your picture from your folder and click open.
  • Click Done in the Trip details window.
Tip: If you have selected the incorrect picture or do not wish to change the picture tap cancel.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Tap Edit Trip Details.
  • Enter your new trip name in Trip Name.
  • Tap Done in the Trip Details window.

Windows
  • Open Trip Planner.
  • Click the three vertical dots; located on the bottom right corner of your trip header image. An Options pop up will appear.
  • Click Edit Trip Details.
  • Enter your new trip name in Trip Name.
  • Click Done in the Trip Details window.
Tip: If you have selected the incorrect picture or do not wish to change the picture tap cancel.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap and hold the Trip Progress banner; the site will slightly angle up.
  • Hold and drag the Trip Progress banner to the new place in your itinerary.
Windows
  • Open Trip Planner.
  • Locate the site you would like to move.
  • Click and hold the left mouse button on the Trip Planner banner; the site will slightly angle up.
  • Hold the left mouse button and drag the Trip Progress banner to the new place in your itinerary.
Tip: The completed trip will be shown in red on your trip map, and the remainder in green.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap Change Trip; located in the header bar in the top left-hand corner.
  • Click the trash can (Rubbish bin) Icon; located in the bottom right corner of the trip image.
  • Click Archive in the Archive Trip pop up.
Windows
  • Open Trip Planner.
  • Click Change Trip; located in header bar in the top left-hand corner.
  • Click the trash can (Rubbish bin) Icon; located in the bottom right corner of the trip image.
  • Click Archive in the Archive Trip pop up.
Tip: You can still view and restore your trip in the Archive tab on the My trip page.
Android and Apple
  • Open Trip Planner.
  • Tap on the menu icon; located left of the search bar. The trip site list will display.
  • Tap Change Trip; located in the header bar in the top left-hand corner.
  • Tap Archive in the Archive Trip pop up.
  • Tap the trip you wish to restore.
  • Tap Restore in the Undelete Trip window.
Windows
  • Open Trip Planner.
  • Click Change Trip; located in header bar in the top left-hand corner.
  • Click Archive in the Archive Trip pop up.
  • Click the trip you wish to restore.
  • Click Restore in the Undelete Trip window.
Trip Planner's Smart Insert automatically updates and adjusts your itinerary when a new site is added.

How to use Smart Insert.

Android and Apple
  • Locate and click on the map pin that you would like to add to your itinerary. The site will now display at the bottom of your screen.
  • Tap the three vertical dots on the right-hand side of the site box; located right of the site name header.
  • Tap Add To Trip Planner in the More Options pop up.
  • Tap Done in the Add Place pop up.
  • Tap User Smart Insert in the Where to Insert pop up.
  • Your itinerary will now show the new location for that leg of your journey.
Windows
  • Locate the site you would like to add to your trip in the search bar; or
  • Click on the map site pin.
  • Click the three vertical dots on the right-hand side of the site box; located right of the site name header.
  • Click Add To Trip Planner in the More Options pop up.
  • Click Done in the Add Place pop up.
Android, Apple, and Windows
Main map, landing page.
  • Click, tap the Map Layers button; double square button located at the top (first) of the white box in the top right corner of the screen under the house (menu) button.
  • Turn on: slide the Show Trip Route toggle right in the Map Options pop up; it will now be green.
  • Turn off: slide the Show Trip Route toggle left in the Map Options pop up; it will now be grey.
Android, Apple, and Windows
  • Check if you are connected to the internet. Road routes may not display if you are not connected.
  • Including a Waypoint in your journey will help redirect the route.
You sure can! Simply add sites to your trip as you visit them rather than before.
Android, Apple, and Windows
  • Click, tap on the menu (house) icon located in the top right-hand side corner.
  • Scroll down to the Tools Menu and click, tap Add A New Site; last heading in the list.
  • Select the type of site from Site Types.
  • Add a site description in the Site Description box.
  • Add the features of the site from Site Features.
  • Add the site location, name, website, email and, or social media links in the Site Details and Site Location box.
  • Click, tap Save; located in the top right-hand corner of the header bar.

Your site will now be available on WikiCamps!

Note: Site descriptions are reviewed by the WikiCamps team prior to being published. This helps us make sure that we can provide you with the best information and remove any duplicate sites.
Android, Apple, and Windows
  • Click, tap to open the site you want to edit.
  • Scroll to the bottom of the site page.
  • Click, tap Edit Site.
  • Update the site information.
  • Click, tap Save; located in the top right-hand corner of the header bar.

The site will now be updated on WikiCamps!

Note: Site descriptions are reviewed by the WikiCamps team prior to being published. This helps us make sure that we can provide you with the best information and remove any duplicate sites.
Acceptable Points of Interest
  • Natural attractions (Gorges, rivers, rock formations, caves, mountains, etc)
  • Hiking & walking trails
  • Waterfalls
  • Aboriginal art (Rock, etc)
  • Tour activities (e.g., Broome camel rides)
  • Breweries/wineries
  • Lookouts
  • Amusement parks
  • Museum
  • Library
  • Swimming pools
  • War memorial
  • Laundromats
  • Surfing spots
  • Snorkelling spots
  • Fishing spots
  • Toilets
  • Showers
  • Drinking water tap
  • 4wd access points (to beaches, etc)
  • Ferry points
  • Markets (e.g., Sunday markets and farmers markets)
  • Zoos
Unacceptable Points of Interest
*Unacceptable sites will be removed immediately
  • Train & bus station
  • Car wash
  • Shops & supermarkets (BCF, Coles, etc)
  • Cafes and restaurants
  • Tyre shop
  • Mechanic
  • Service stations
  • Campervan hire companies
  • Cafes and restaurants, Fish and chips, bakeries
  • RSL club
  • Free Wi-Fi hotspots
  • Turn-off points to sites
  • Cemeteries
  • Jetties
  • Post office
  • Religious sites, e.g., church
  • Taverns/bars/hotels (Unless camping is allowed, then should be camp site)
  • Mine sites
  • Airfields, Airstrips & Airports
  • Beaches (Should be day stop, not POI)
Note: Exceptions will apply if an unacceptable location is a tourist attraction e.g., Busselton Jetty.
No. Sites cannot be deleted, but you can report them to our Admin team.

How to report a site to WikiCamps Admin.
  • Click, tap to open the site you want to report.
  • Scroll to the bottom of the site page.
  • Click, tap the Report button; located in bottom left corner highlighted in red.
  • Click, tap the reason for reporting in the Report Site pop up.

The WikiCamps Admin team will review the site and determine if it needs to be removed.

Thanks for letting us know!
Please email our WikiCamps Admin team us at support@wikicamps.co, providing the:
  • Site Name or Site Link
  • Where the inappropriate comment or photo was located; and, or
  • A screenshot of the comment or photo. This will help us locate it.
Tip: Site links are located under Campground and will display as https://au.wikicamps.co/site/12345/12345678

How to vote on a photo.
  • Click, tap on the site to open.
  • Click, tap the photo tab.
  • Click, tap the thumbs up or down.
Note: After three thumbs down, it will be automatically referred to the WikiCamps Admin team.
No, you cannot add private photos to sites in your trip.
Android, Apple and Windows
  • Click, tap on the Filters button.
  • Scroll down to States.
  • Turn on: slide the toggle right, it will now be green and display Show.
  • Turn off: slide the toggle left, it will now be red and display Hide. These will no longer display.
Tip: Make sure you reset your filters or places will remain hidden.
The black pins display the number of pins in that location.

Tip: To view these in detail simply click (double tap Iphone) to zoom in.
Android, Apple, and Windows
  • Type the town, city name into the search bar.
  • Sites header will display sites that include your word(s).
  • Cities and Towns header will include cities and towns with your word(s).
  • Click, tap on the city, town name you want to view.
Your map will now zoom in on that location and display or sites, pins available.
The sorting pin allows you to search sites around that specific location.

How to use the sorting pin.

Android and Apple
  • Click, tap the Sorting Pin Icon; Pin icon located at the bottom of the white box in the top right-hand corner under the house icon.
  • Click, tap Drop New Pin in the sorting pin box.
  • A new sorting Pin will appear on your map.
  • Tap, hold, and drag the pin to the location you wish to filter, search.

Windows
  • Click, tap the Sorting Pin Icon; Pin icon located at the bottom of the white box in the top right-hand. corner under the house icon.
  • Click, tap Drop New Pin in the sorting pin box.
  • A new sorting Pin will appear on your map.
  • Click and hold the left mouse button; a black cross will appear under the pin.
  • Drag and drop the pin in the location you wish to filter, search.
Tip: You can update how your list is sorted by clicking the sort filter located under the Filter heading.
Android, Apple, and Windows
  • Click, tap the Sort filter; located under the Filter button next to the search bar.
  • Choose how you would like to sort your list from the Sort List pop up.
Android, Apple, and Windows
  • Click, tap the heart icon on the site image in the search list; or
  • Open the site location and click, tap Add Favourite button in the bottom right corner of the site image.
We review and moderate comments when they are brought to our attention and or are flagged automatically by the WikiCamps platform.

Reviews are subjective by their very nature and, we strongly believe, negative reviews are equally as valuable as positive reviews, and we won't remove a review unless.
  • they contain personal insults or name calling
  • it doesn't offer a 'review' of their first-hand and recent experience (camping, campground, facilities, features)
  • the review contains profanity or vulgarity
  • the content is sexually explicit
  • it contains prejudiced language (e.g. sexism, racism)
  • threats are made
  • there are serious allegations with potential legal implications
  • a review descends into into a forum-style of comments and replies
  • the review has clearly been posted on the wrong site listing

Our goal is to continue delivering a safe and trustworthy source for camping advice and information - both positive and negative. However, we absolutely reserve the right to block both reviews, and users, when posts no longer promote a healthy community environment.

If you have seen a review that doesn't conform with these guidelines, please do let us know - support@wikicamps.co
Android, Apple, and Windows
  • Click, tap to open the site you want to review.
  • Click, tap the Reviews button; second button in the white header next to Details.
  • Click, tap Write a Review.
  • Write your review and click Save.
Note: Inappropriate reviews using offensive language or bullying towards an individual will be deleted immediately.
Android, Apple, and Windows
  • Click, tap to open the site you want to rate.
  • Scroll down to User Ratings.
  • Click, tap the Rate This Site button; located under the user ratings bars.
  • Click, tap the number of stars you want to rate the site.
  • Click, tap Done.
Tip: One is a poor rating, three is an average rating and Five is an outstanding rating.
Inappropriate reviews using offensive language or bullying towards an individual will be deleted immediately.
Please refer to 'Information & Guidelines'
No. Only we have the ability to remove reviews.
Please refer to 'Information & Guidelines'
The name of your user account will appear against the review, and it will be visible to all WikiCamp members.

Note: There is no 'special' level access for park owners or managers.
Android, Apple, and Windows
  • Locate the site you want to visit in the search menu.
  • Click, tap on the three vertical dots; located right to the site name header.
  • Click, tap Get Directions To Here in the More Options box.
  • Select the map, tool you would like to use for directions in the Get Directions box.
  • Directions will open in your preferred tool, map.
OR
  • Open the site that you would like to visit.
  • Scroll down to the Location box.
  • Click, tap the Get Directions button.
  • Select the map, tool you would like to use for directions in the Get Directions box.
  • Directions will open in your preferred tool, map.
    • Apple Maps
    • Google Maps
    • Maps.me
    • MetroView
    • MotionX GPS
    • Navigon
    • Pocket Earth
    • Safari
    • Sygic
    • TomTom
    Android, Apple, and Windows

    Main map, landing page.
    • Click, tap the Map Layers button; double square button located at the top (first) of the white box in the top right corner of the screen under the house (menu) button.
    • Click, tap Offline.
    • Click download maps if you have not already downloaded your map (Windows only).
    Tip: Refer to Frequently Asked Question How do I download the offline map? for further information.

    Note: Before you can switch to offline maps you will need to make sure you have downloaded the world map as well as at least one of the map regions.
    Android, Apple, and Windows

    Main map, landing page.
    • Click, tap the Map Layers button; double square button located at the top (first) of the white box in the top right corner of the screen under the house (menu) button.
    • In the Map Options menu click, tap on the blue GPS Format, e.g., 11:22:33 S
    • The format will automatically update.
    Android, Apple, and Windows

    Main map, landing page.
    • Click, tap the Map Layers button; double square button located at the top (first) of the white box in the top right corner of the screen under the house (menu) button.
    • In the Map Options menu click, tap on the Miles or KMs in blue next to Measurement Units.
    • The format will automatically update.
    Android, Apple, and Windows

    Main map, landing page.
    • Click, tap the Location button, black round circle with a white, black outer circle. Located in the middle of the white box between map layers and pin in the top right corner of the screen under the house (menu) button.
    • Your location will now appear on the landing page map.
    Tips:
    1. Ensure you have location services turned on for this app in your settings.
    2. Ensure you have clear line of sight to the sky.
    3. Ensure you have a GPS hardware on your device, if not ensure you are connected to WIFI. Please note that the WIFI location may be inaccurate.
    Android, Apple, and Windows

    Main map, landing page.
    • Click, tap on the house icon in the top right-hand corner of the screen.
    • Scroll down to Offline Content.
    • Click, tap Site Content.
    • Select the States, Territories to download by sliding the toggle right; this will appear green.
    • Click, tap Sync Now.
    Note: Site content downloads include user reviews, prices, and photo thumbnails.
    Android and Apple
    • Tap on the house icon in the top right-hand corner of the screen.
    • Scroll down to Offline Content.
    • Tap on Offline Map.
    • Tap the download arrow; located on the right-had side of the map name.
    Tip: If a Rubbish Bin (Trash Can) displays your map has downloaded. To complete a new download, click the Rubbish Can and in the Map pop up click Yes. A download arrow will now show on your map.


    Windows
    • Click, tap on the house icon in the top right-hand corner of the screen.
    • Scroll down to Offline Content.
    • Click on Offline Map.
    • In the Windows Settings Offline Map window click Download maps.
    • Select the continent.
    • Click the country.
    • Click the region.
    • Your map will automatically download.
    Android, Apple, and Windows
    • Click, tap on the Filters button located next to the search bar.
    • Using the toggles select the filters you do and don’t want to show.
    • Turn on: slide the toggle right, it will now be green and display Show.
    • Turn off: slide the toggle left, it will now be red and display Hide. These will no longer display.
    • Click, tap Apply.
    • Click, tap Reset All too clear your filters.
    Your map will now be updated with your preferred filters.

    Tips:
    • Toggles in the centre and grey will show on your map.
    • Make sure you reset your filters or places will remain hidden.
    • Try applying only a couple of filters at a time until you become comfortable with using them.
    Android, Apple, and Windows
    • Click, tap on the Filters button located next to the search bar.
    • Click, tap Save These Filters to save your filter selection; Located under Filter on the top right in blue.
    • Enter the name of your filter and click Save.
    • To Load a filter, click, tap Load Filter Set.
    • Select the filter you want to use, and this will automatically apply.
    Tips:
    • You can delete a saved filter by clicking, tapping the Rubbish Bin (Trash Can).
    • The number of filters you have applied will display as a number in a red circle next to the Filter button.
    • Make sure you reset your filters or places will remain hidden.
    Android, Apple, and Windows
    • Click, tap the Filters button next to the search bar.
    • Under Favourites use the Showing only your favourite sites toggle to turn favourites on and off.
    • Turn on: slide the toggle right, it will now be green.
    • Turn off: slide the toggle left, it will now be red.